At PlusHeat, we base everything we do around the five core elements of our PlusHeat Promise. This means whether you are a homeowner, landlord or even an estate agent, youÌýcan be safe in the knowledge that you will experience the very best service around.
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We’ll ensure an engineer visits your property within 24-48hrs of reporting a breakdownÌý
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TrustworthyÌý
We’re always looking at ways to improve our service and have continued transparencyÌýbetween us and the customerÌý
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ConvenientÌýÌý
You can easily report breakdowns on the phone or online 24/7.Ìý
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SupportiveÌý
We acknowledge that not all repairs are straightforward, so we ensure that customers areÌýfully supported and informed throughout the process.Ìý
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ResponsiveÌý
We are always available within seconds during core hours for general queries and 24hrs forÌýemergencies
